Coachwise 1st4sport Privacy Statement
At Coachwise 1st4sport we are committed to protecting your privacy. Please take a moment to read our policy and understand the choices you have about the way we collect and store information. Please note this policy only applies to the website of 1st4sport.com and not to the websites of other companies, individuals and organisations to which we provide links.
All the information you provide is password protected and we do not sell the information to any other companies without your express permission.
Direct Marketing Association
Coachwise Ltd is a member of the Direct Marketing Association (UK) Ltd (DMA) and is required to operate within the rules of the DMA's Code of Practice, which was developed in consultation with the Office of Fair Trading and the Data Protection Register. The Code is administered by the Independent Direct Marketing Authority. This includes the Code of Practice for Commercial Communications to Children Online. The 1st4sport.com website is not aimed at children.
TrustUK
Coachwise Ltd is a DMA webtrader, and is required to subscribe to a strict code of practice approved by TrustUK. TrustUK is a non-profit organisation endorsed by the UK Government to enable consumers to buy online with confidence.
Visiting
You can visit 1st4sport.com without telling us about yourself and without disclosing any personal information.
Information about or from children
Data will not be collected online from children under 14 years of age without first obtaining a parent's verifiable and explicit consent.
Orders for goods will not be accepted from children under 16 without first obtaining a parent's/teacher's verifiable and explicit consent.
Purchasing online
If you choose to purchase products, we need to know your name, email address, delivery address, credit card number and expiry date. This allows us to process and fulfil your orders and to notify you of the status of your order.
We ask for your telephone number, which enables us to contact you if there is a problem with your order. We may pass this on to a courier if we are experiencing problems delivering the package to your address.
We also ask you to state your specific sport and subject interests on the registration, but these fields are optional. This allows us to post or email you information directly related to your interests. However, if you do not wish to receive any emails or mailings from us, please tick the relevant box.
When you place orders online, the secure server software (SSL) encrypts all information you input before it is sent to us. At no point are any credit card transactions sent over an unsecured server.
If your credit card is stolen or you discover someone has been misusing your card you should contact your credit card company immediately.
Entering a competition
Please refer to our competition rules.
Information protected
Coachwise 1st4sport may collect and publish aggregate statistics about our customers, sales and traffic patterns. These statistics will include no personally identifying information.
All the information you provide is password protected and we do not sell the information to any other companies without your express permission.
We may use the information you provide to send you material from Coachwise and sports coach UK which we feel may be of interest. We may also email you with special promotions or product updates. If you would prefer not to receive such mailings, please tick the relevant box when you sign in on the registration page. If you have already signed in without ticking the box, you can write to our Customer Care department or email enquiries@1st4sport.com with your request or update your My Account page.
Cookies Policy
Cookies are small pieces of information stored by your computer on your hard drive. They enable us to recognise you when you enter the site again so you do not have to re-enter your personal details on the registration page and so that we can store items in your shopping basket between visits. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that.
Coachwise 1st4sport also follows strict procedures in the storage and disclosure of information in accordance with the UK Data Protection Act of 1998. Our security procedures mean that we may request proof of identity before we are able to disclose information to you.
By using this website, you consent to the collection and use of the information specified above.
The terms in this privacy document do not affect consumers' statutory rights.
