Managing People and Situations


Managing People and Situations

Managing People and Situations

Product CodeB23970

Ideal management resource for officials

Price: £7.99 (GBP)  
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  • Management strategies and skills for sports officials

    This book gives you an insight into the demands of managing people and situations as an official, regardless of level. It also helps you prepare to deliver your best in this competitive, stressful and exciting domain of sport.

    The concept of managing people and situations is about the real issues that affect all officials who have direct contact with performers in their sports.

    It covers:

    • the professional preparation of officials
    • controlling the environment and spectators
    • managing conflict and injury
    • communication strategies
    • being aware of how decision-making processes will be affected by the game
    • developing strategies to deal with the many and varied pressures of being an official.

    Developed in partnership with Sports Officials UK - the leading body for officiating in the UK.

  • Author: Craig Mahoney
  • Copyright Year: 2005
  • ISBN: 1-902523-97-0
  • Length: 46 pages
  • Chapter 1: Managing People and Situations - Where Do We Start?

    • Introduction
    • The Experience Account
    • The Skill Toolkit
    • The Pressure Cooker

    Chapter 2: Managing People

    • Psychology
    • Communication

    Chapter 3: Managing Environments and Spectators

    • Environments
    • Spectators

    Chapter 4: Managing Conflict and Injury

    • Conflict
    • Injury

    Chapter 5: Putting Theory into Practice

    • Conclusion
    • Further Reading
  • These products represent the first step towards valuing, training and developing officials for the improvement of the sports within which they participate, and to hopefully demonstrate that they are valuable contributors to sport.

    Enjoy your officiating!

  • Nick Bunting, SOUK



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  • The Author

    Professor Craig Mahoney is a squash referee who has officiated at national and international tournaments. He has a PhD in sport psychology and has worked with the English Premier League officials as their professional sport psychologist between 2001 and 2005. Craig has worked with officials in ice and field hockey and ran psychology seminars for the International Cricket Council's full-time professional umpires and referees prior to 2004's ICC Trophy in England. He is also currently a Professor at the University of Wolverhampton.

    The SOUK Reviewers

    Stuart Cummings achieved senior referee status in 1991 and was appointed as the Match Officials Director at The Rugby Football League in 2002. During his refereeing career, he refereed six test matches, two World Cup finals, four Challenge Cup finals and two Grand finals.

    Former national-level men's gymnastics judge in Australia, Russell D'Costa worked as a Coaching and Officiating Consultant with the Australian Sports Commission before accepting a position in the UK as an Education and Training Manager at sports coach UK. He is now a Senior Project Officer, coaching and officiating development with the Office for Recreation and Sport in Adelaide, South Australia.

    As a referee, Janie Frampton has reached the National List of Contributory League and Women's National Premier League football. She is a qualified UEFA 'B' Coach, FA Licensed Referee Instructor, FA Generic Tutor Trainer, Tutor Mentor for Child Protection and an FA Regional Referee Manager.

    Dr David Pegg has experience as an international badminton umpire and has officiated at many World, European, All-England and National Championships. He is also an international referee, organising events both in England and overseas.

    Sports Officials UK (SOUK)

    SOUK was formed by a group of like-minded people with the responsibility for the development of officials within their chosen sports. There was, and remains, a clear need for sport to invest more heavily in the development of officials. Officials are integral to sport and the best officiating contributes to the success, enjoyment and recruitment of players in sport. Through the support of a small technical group within SOUK, Skills Active, sports coach UK and Coachwise, we are now able to publish our first generic officiating products.


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